Classic Family

We had a lovely two-night stay this weekend to celebrate our wedding anniversary. The hotel is beautiful, very clean, and has great decor throughout the main areas. The staff were all very friendly and welcoming. The hotel was particularly busy during our stay, with a charity ball and other events taking place, but this actually added to the atmosphere and created a lovely buzz. Our bedroom was very clean and a great size, although some areas were looking a little tired and worn and could do with a bit of a refresh. Unfortunately, the room was extremely hot on our first night, meaning we barely slept. The second night was better, but we were woken at 7 am by very loud music coming from what seemed to be an event or meeting room. This wasn’t ideal, especially when looking forward to a relaxing, lazy Sunday morning. On a much more positive note, the food in the restaurant was superb, and breakfast was delicious. The spa treatments were a highlight. Although a relaxation room would have been ideal to spend time relaxing in between treatments & to add to the spa day. Overall, we had a lovely stay and really enjoyed celebrating our anniversary here. With a little attention to the bedrooms and some consideration around noise levels, this could be an even better experience.

Rooms not great at all. Waiter Induwara was fabulous thank you

Lovely stay- room has everything you need. Pool warm & good for a nice swim. Gym looks great- going to use tomorrow. Bar staff really helpful, food menu really good- we ordered pizza- really good. Gluten free & vegan pizza was the best I’ve had since developing food intolerances- staff really helpful with allergens. Special shout to Chef Hemanth- really enjoyed our food!

Staff were extremely helpful. Served by Induwara for our evening meal, and nothing was too much.

Tiny but important correction. We shall ensure the cheese gets its share of responsibility. 😂 We had a really lovely stay at Chesford Grange and would happily return. The hotel was very clean throughout and our room was immaculate. The bedding, pillows and blankets were genuinely some of the most comfortable I’ve experienced in a hotel, and we slept incredibly well. The biggest positive, though, was the staff. The service was impeccable and the majority of the team were warm, welcoming and extremely accommodating. Nothing seemed too much trouble and we felt very well looked after throughout our stay. I did find that we were asked several times to leave a review and specifically mention staff members by name, which made me wonder whether there is some sort of incentive attached to reviews. It did feel a little pushed at times and, personally, I think the excellent service speaks for itself without needing guests to be prompted. Breakfast itself was lovely, with a really good selection of fresh and hot food. The only slight contrast was that some of the breakfast staff seemed a little miserable compared with the otherwise exceptionally friendly service we experienced elsewhere in the hotel. Unfortunately, our one real disappointment was the late-night food. I ordered a ham and cheese sandwich which looked absolutely lovely when it arrived, but the ham had an extremely strong, pungent smell and was clearly not fresh. I have a fairly iron stomach, but even I wasn’t prepared to risk that one! It was a shame, particularly because everything else had been so good. A couple of smaller observations: the room lighting took a little figuring out, although this ended up giving my partner and me something to laugh about. The water also gets VERY hot. Brilliant if you like a properly hot shower, but definitely something to be mindful of. Overall, the positives far outweighed the negatives. The hotel was immaculate, the room was exceptionally comfortable and the service from the majority of the staff was genuinely fabulous. I would happily return to Chesford Grange in a heartbeat. I’d probably choose to eat out for dinner next time, but I’d absolutely stay here again and would definitely have breakfast at the hotel.

Ice food, really good service- Induwara deserves a special mention

Absolutely brilliant to be at the hotel. Brilliant place and absolutely beautiful staffs. Randula was brilliant during our dinner.

Attended a business conference over last two days. Very well looked after. Staff super helpful and attentive. Good ambiance with lots of room s and facilities

I attended a company conference here and was superbly looked after by the team. The hospitality, quality of food and service was exemplary. One member of the service team, Manoj, could not have been more helpful, making sure I was well looked after throughout the company event.

Brilliant weekend in this wonderful hotel which was very dog friendly. Room had a wooden floor which was nice and clean and the bed was extremely comfortable. The meals I ordered in the hotel were delicious. Great walks directly from the hotel. I would definitely like to stay again.

Fabulous evening and dinner at Chesford Grange. Staff delightful and very helpful, especially Parmeet who ran around looking after me so well. Thank you.

Super weekend. Great room upgrade when hot water failed. Great food and brilliant service of bar food by Kamesh. Lovely little pool. My friends and I had a fab time. Thank you Simone Miller

Great experience, food was great. Rhea was really great waitress and gave really good service nice. Her colleague Chirag was also great.

Large hotel with good facilities. Friendly & helpful staff & excellent food. Good location for Stratford On Avon & surrounding places of interest. Good size room, although very dark. Could have done with some ceiling lighting in the main bedroom area, as only had dull lamps

Stayed overnight en-route to a car event at the British Motor Museum. Friendly welcome, great room and a lovely atmosphere. Everywhere was clean and well presented and the room itself was nice and quiet. Food in the restaurant (dinner and breakfast) was delicious. All for a reasonable price, too. Recommended and, if I'm visiting the BMM again, I'd certainly stay again. Thanks everyone.

Had a great experience, and Angela’s service was fabulous.

Wonderful service from Rohith!

Hello Nice hotel . clean . good location. Only minus for me - i paid for breakfast but needed to leave earlier due to commitments on Saturday morning. It has been agreed that we will get packed breakfast - around 11 am it was a time as was very busy to get the breakfast pack - wow - a muffin, apple, and pear and an old 2 small peace's of pastry - not even a sandwich. Sorry this is very disappointing.

We had a lovely stay at the Chesford Grange at a friend birthday party. We stayed only 1 night in a lovely room. The staff were really helpfuland could not do enough for us, One in particulat Kumar went out of his way to make our experience memofable. Highlg fecommended

Very nice food and pleasant atmosphere. Good supporting staff @ Sathyam