Deluxe Family

Hotel location was easy to access from major roads. We found the atmosphere very pleasant and the staff vey helpful especially Satyam a waiter who served us one evening at an event dinner. The rooms were very clean and tidy. There was a swimming pool and gym to use. Overall this hotel was good value.

We had a wonderful stay at Chesford Grange Hotel. The hotel was lovely, the atmosphere was welcoming, and everything was clean and comfortable. It was a great choice for a family visit, and we really enjoyed our time here. A special mention to Satyam, who served us our food. He was very friendly, attentive and professional, and his excellent service really added to our experience. Overall, we had a fantastic stay and would definitely recommend Chesford Grange Hotel to families. We would happily visit again!

We were attending the LPUK annual convention. At the Gala dinner we were served by Satyam - he attention to detail was superb and he made the meal a memorable occasion.

Excellent atmosphere, location and service from the team especially Satyam.

The hotel was very good. The staff were brilliant. Especially Satyam. The food was great. Thank you very much.

Friendly helpful staff, comfortable family room with nice clean bathroom. Complementary drinks were also a nice touch

Fantastic first time stay at the Chesford Grange. The staff could not be more helpful (in all areas of the hotel) and were very friendly and welcoming. The room (4th floor classic double) was beautifully clean, comfortable and quiet and was serviced every day. All areas of the hotel were kept spotless and, despite it being a large hotel, found it to be very quiet and relaxing. Although I was travelling alone, the atmosphere in the hotel was such that I did not feel intimidated. The bar staff were super helpful and made me feel very relaxed. The bar food was very good and arrived very quickly, despite there being a busy bar due to a conference. The pool was lovely (although clean, the changing areas & showers could do with an upgrade) and mostly quiet after 7pm after the family time had finished. The pool staff were also very helpful. All in all, I had a very enjoyable stay and would definitely return.

Stayed at Chesford for a local golf competition. Lovely hotel, staff were super friendly and helpful. The pool is great for kids (we had 3 within our group) and they enjoyed playing. Lots of beds around the edge of pool. Had a meal in the restaurant which was lovely and well priced. Rooms were clean and comfortable, beds especially so! Would happily stay here again.

I am travelling solo to visit Warwick castle, beautiful hotel, wonderful staff. One in particular is Satyam, incredibly pleasant and welcoming. I know it might seem like a small thing to some people, but as a solo traveller this meant the world. Im here to visit Warwick castle and my charger died and wouldn’t work around midnight. I went to reception and was greeted by him, he wasted no time in giving me his OWN charger. Incredible customer service. As I said, might seem small to some people, but as a solo traveller I needed that battery to get to where I am going tomorrow. and take photos to make memories to send to family, Thank you so much Satyam, you saved my trip. I’d also like to mention the lady that took my booking she was lovely and very informative, especially about the car park. I didn’t get to catch her name but I noticed trainee on her tag but she’s definitely ready to be relived of that title. Great bar staff too. Great hotel.

Came for a work awards event, served by Induwara who was very friendly and helpful 🙂

Stayed for a single night as part of coach package trip for an event at BP Arena, Birmingham. Staff all very friendly and accommodating. Food excellent and would have loved to have stayed longer.

Excellent service,was looked after by waiting staff during Scotty's event

Randula gave great service and was very friendly at the Scottys little soldiers ball

Amazing service! Very lovely.

We had a lovely two-night stay this weekend to celebrate our wedding anniversary. The hotel is beautiful, very clean, and has great decor throughout the main areas. The staff were all very friendly and welcoming. The hotel was particularly busy during our stay, with a charity ball and other events taking place, but this actually added to the atmosphere and created a lovely buzz. Our bedroom was very clean and a great size, although some areas were looking a little tired and worn and could do with a bit of a refresh. Unfortunately, the room was extremely hot on our first night, meaning we barely slept. The second night was better, but we were woken at 7 am by very loud music coming from what seemed to be an event or meeting room. This wasn’t ideal, especially when looking forward to a relaxing, lazy Sunday morning. On a much more positive note, the food in the restaurant was superb, and breakfast was delicious. The spa treatments were a highlight. Although a relaxation room would have been ideal to spend time relaxing in between treatments & to add to the spa day. Overall, we had a lovely stay and really enjoyed celebrating our anniversary here. With a little attention to the bedrooms and some consideration around noise levels, this could be an even better experience.

What an amazing hotel. Friendly and welcoming staff, that go above and beyond. Check in was very easy. Easy to access booking late check out. Very close to train station. Room was lovely and large. Very very clean. Loved the amount of mirrors. The signage was great for a newcomer. Attended Scotty's Ball. Room was set out lovely. Food was delicious. Staff were very friendly. My only wish was that had used pool during late check out. Maybe next time.

There staff are always great here (we stay every year for ann annnual event) but some of the rooms are very tired. We were charged £270 for a room that looked like animals had been clawing at the bed. I would expect better than this for £270.

Rooms not great at all. Waiter Induwara was fabulous thank you

Lovely stay- room has everything you need. Pool warm & good for a nice swim. Gym looks great- going to use tomorrow. Bar staff really helpful, food menu really good- we ordered pizza- really good. Gluten free & vegan pizza was the best I’ve had since developing food intolerances- staff really helpful with allergens. Special shout to Chef Hemanth- really enjoyed our food!

Staff were extremely helpful. Served by Induwara for our evening meal, and nothing was too much.